Terms of use and acceptable use policy

This terms of use and acceptable use policy sets out the terms between you and us under which you may access our websites sturents.com, concurrent.co.uk and tenancysign.com (our sites). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this terms of use and acceptable use policy. Please read this terms of use and acceptable use policy carefully before you start to use the site as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using this site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use and acceptable use policy, you must not use our site and must refrain from doing so.

Our sites are operated by StuRents Limited (we or us). We are registered in England and Wales under company number 06766831 and we have our registered office at Unit 101, 164-180 Union Street, London, SE1 0LH. We are a limited company.

Other applicable terms

These terms of use and acceptable use policy refer to the following additional terms, which also apply to your use of our site:

• Our Terms and Conditions will apply.
• Our Privacy and Cookie Policy sets out the terms on which we process any personal data that we collect from you, or that you provide to us. It also sets out information about the cookies on our site. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Changes to these terms

We may revise this terms of use and acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Changes to our site

We may update our site from time to time, and may change the content, materials, features, offers and/or products on our site at any time.

Please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. If the need arises, we may suspend access to our site or close it indefinitely.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge (unless otherwise stated).

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may, and reserve the right to, suspend, withdraw, discontinue or change all of any part of our site and/or the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

When using our site, you must comply with the provisions of this Acceptable Use Policy.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Use of location, mapping and directions data

All location, mapping and directions data are based upon the post codes and/or addresses provided to us by third parties. Post code location provides only a general location with limited accuracy and may not correspond with a true visitable address in respect of that property. We recommend that you check the accuracy of the location with the relevant landlord, letting agent or other relevant person concerned.

Directions and routings are provided within the accuracy limitations of the technology used to provide such directions and routings. Directions and routings are provided on an "as is" basis and we do not warrant or represent that this technology will return the most accurate, quickest, shortest or most convenient suggestions.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use (including any documents referred to in these terms of use).

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by submitting a support request when logged in.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it (including, but not necessarily limited to, all database rights, trademarks, service marks, trading names, text, graphics, code, files and links). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from our site without our prior written consent.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Trademarks

The word marks "StuRents", "Concurrent" and "TenancySign" and their respective device marks are UK registered trademarks of StuRents Limited. You must not use them or copy them without our prior written consent.

Promotional material

We may from time to time distribute flyers and other forms of promotional material by e-mail, post or other methods of communication (Flyers).

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to such Flyers or any content or materials within them, whether express or implied. We assume no responsibility for the content of such Flyers.

Reliance on information posted

Commentary, video clips, photographs, virtual tours and other materials and/or content posted on our site are provided for general information only and are not intended to amount to advice on which reliance should be placed. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date and we disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

The details of the properties available on our site are provided to us by third parties for your information only. We cannot and do not verify the currency, accuracy or completeness of the property details provided to us and therefore make no warranties or representations as to their currency, accuracy or completeness. If you rely on these details, you do so at your own risk. We recommend that you check all property details before making any decisions or taking any action with regard to the property advertised on our site.

Misrepresentation Act 1967

The particulars of advertisements are believed to be correct but their accuracy is not guaranteed nor do they form part of any contract.

Linking to our site

You may link to our sturents.com, concurrent.co.uk and tenancysign.com home pages, or location search pages (for example, sturents.com/student-accommodation/durham), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in this Acceptable Use Policy.

If you wish to make any use of material or content on our site other than that set out above, please request this by submitting a support request when logged in.

Third party links and resources in our site

Where our site contains links to other sites and resources provided or operated by third parties, these links are provided for your information and convenience only.

We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. We make no representations or warranties as to the accuracy or completeness of any of the information appearing in relation to any linked site.

We do not recommend any products or services advertised on those sites and if you decide to access any third party site linked from our site, you do so at your own risk.

Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of this Terms of Use and Acceptable Use Policy.

• Not to access without authority, interfere with, damage or disrupt:

  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive Services

We may from time to time provide interactive services on our site such as discussion boards and chat rooms (interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The services and content of our site are aimed at adults. The use of any of our interactive services by a minor is not recommended and is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Whenever you make use of a feature that allows you to upload material or content to our site, or to make contact with other users of our site, you must comply with the content standards set out in this policy. You warrant that any such contribution does comply with those standards, and you will be liable to us, and indemnify us, for any breach of that warranty. That means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any material or content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material or content for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards.

The views expressed by other users on our site do not represent our views or values.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• Use of, or inability to use, our site; or
• Use of, or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability may apply to liability arising as a result of the use of our services, which will be set out in our Terms and Conditions.

Disclaimer

From time to time we may provide quotes, price comparisons, offers and links on our sites to third party sellers. We may also provide financial incentives for you to buy products/ services from third parties where we in turn have received payment from these third parties. We cannot and do not give any undertaking, guarantee representation, warranty or other term in relation to the services or products you purchase from third party sellers through our site, or from companies or other businesses to whose website we have provided a link on our site and all warranties, representations and other terms in this regard are Disclaimed by us absolutely. This Disclaimer does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.

From time to time we may provide quotes for goods and/or services on our site from third parties. We only provide the quotes based on information provided by the relevant third party and we cannot and do not give any undertaking, guarantee, representation, warranty or other term as to the currency, accuracy or completeness of these quotes. To the fullest extent permitted by law all such warranties, representations and other terms, whether express or implied, are excluded.

Jurisdiction and applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Your concerns

If you have any concerns about material which appears on our site, please contact us by submitting a support request when logged in.

Thank you for visiting our site.